Understanding our client's onboarding process

1-Initial Contact & Consultation (Free!)

We start with a friendly conversation about your business needs. During this free consultation, we'll:

  • Understand your business structure and goals

  • Discuss your current accounting challenges

  • Answer all your questions

  • Explain how we can help streamline your finances

  • Available in English, Spanish, or Greek

meeting with accountant
meeting with accountant

2-Service Plan Selection

We'll help you choose the perfect plan for your business and sign the contract:

  • Standard Plan: Ideal for small businesses with basic bookkeeping needs

  • Premium Plan: Enhanced services, including payroll for up to 2 employees

  • Custom Corporate Plan: Tailored solutions for specific business requirements

  • Special Note: Non-profit organizations receive a 20% discount on all plans!

3-Document Collection

Getting started is easy and secure:

  • We provide access to our secure Dropbox system

  • Document checklist provided

  • Assistance with organizing your financial documents

  • Safe and encrypted file transfer process

Collecting accounting information from clients
Collecting accounting information from clients

4-Account Setup

We handle all the technical details:

  • Setup of your dedicated account in our system

  • Integration with QuickBooks Online or Sage 50

  • Configuration of Dext for receipt management

  • Setup of Wagepoint for payroll (if applicable)

Setting up accounting software needed for our clients
Setting up accounting software needed for our clients

5-Service Implementation

Your dedicated team begins:

  • Initial financial review and organization

  • Setting up your customized reporting structure

  • Establishing regular communication channels

  • Creating your personalized accounting and bookkeeping service schedule

bookkeeping services
bookkeeping services

6-Ongoing Support

We're always here for you:

  • 24/7 customer service accessibility

  • Regular financial updates and reports

  • Monthly review meetings

  • Continuous support via email, phone, or chat